All work
Customers · Sample
Helpdesk & ticketing
Messenger, Viber and email concerns in one shared inbox.
Sample system for illustration. Yours is designed around your own workflow and branding.
The problem
Concerns come in through several apps and personal accounts. Messages get missed, two people answer the same one, and nobody can see the history.
What's included
- Every channel in one inbox
- Assignments, priorities and SLAs
- Customer history beside each ticket
How it works
- 01
A message comes in from any channel
- 02
It becomes a ticket with a priority
- 03
The right person is assigned
- 04
The history stays with the customer
Customized for your business
Use it on its own, or combine it with other systems in one customized system built around how you work.
Pricing upon consultation. See all services.
Want one like this?
Free strategy call, then a free mock-up with your own branding.